Privacy Policy

This Privacy Policy for hometsb outlines how we collect, use, disclose, and protect your personal information when you use our country house construction tracking platform. We are committed to safeguarding your privacy and ensuring transparency regarding our data practices. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our project management services for rural homeowners. This includes personal identification details like your name, email address, and contact number when you register for an account or request a demo. Also, we gather project-specific data such as property location, construction milestones, budget estimations, material choices, and contractor details that you input into the platform. We also automatically collect usage data, including IP addresses, browser types, and interaction patterns with our service, to enhance user experience and system performance.

Use of Data

The data we collect is primarily used to provide, maintain, and improve the hometsb construction tracking service. We use your information to manage your construction projects, track milestones, help budget management, and enable communication regarding your rural property build. Your data also helps us to personalize your experience, provide customer support, and send you important updates or notifications related to your project and our services. We may also use aggregated, anonymized data for internal analytics to understand usage trends and enhance our platform's features.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the provision of our services, compliance with legal obligations, and resolution of disputes. The specific retention period will vary depending on the type of data and the context of its use, such as the duration of your active project tracking and account status. Once your data is no longer required, we will securely delete or anonymize it in accordance with applicable New Zealand privacy laws and our internal data retention policies.

Transfer of Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of New Zealand. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, even when transferred to third-party service providers. Such transfers will only occur with adequate safeguards in place to protect your privacy rights, as required by law.

Security of Data

The security of your data is paramount to us, and we implement a variety of industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting. However, keep in mind: that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute data security. We continuously review and update our security practices to adapt to new threats and technologies.

Your Rights

As a user of hometsb, you have certain rights regarding your personal data under New Zealand privacy laws. These rights include the ability to access, update, correct, or request the deletion of your personal information held by us. You also have the right to object to or restrict certain processing activities, and in some cases, to request data portability. To exercise any of these rights, please contact us using the details provided in the 'Contact Us' section of our website. We will respond to your request promptly and in accordance with legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the hometsb service after any modifications constitutes your acceptance of the revised policy.

Contact Us

Email: support@hometsb.com

Address: Majestic Centre 100 Willis Street, Wellington Central, Wellington, New Zealand